At Heartland, we believe that when a community thrives, its people prosper. This April, we are excited to highlight Ross Marks, a true embodiment of community banking in action.
Ross has been with Heartland for several years, consistently demonstrating what it means to be a community banker through his innovative ideas and support. He is always prepared to help, offering solutions to minimize customer impact while keeping their best interests in mind.
What sets Ross apart is his hands-on leadership style. When staffing shortages arise, he steps in to ensure the team is covered and everything runs smoothly. Beyond that, Ross enjoys going out to businesses to meet customers and their employees face to face, taking the time to build genuine relationships and better understand their needs. His personal approach fosters trust and strengthens connections within the community.
Ross’s commitment to both his team and the community serves as an inspiring example of the impact of community banking. We’re proud to celebrate Ross’s dedication to helping others thrive and his ongoing contributions to making a positive difference in the lives of those around him.