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Your Feedback Matters

Share your thoughts and help make German American Bank a better place to bank.

Your candid feedback helps raise the bar. Simple as that.

At German American Bank, we're committed to customer service excellence, and your thoughts and comments matter to us. A lot. Have feedback about our mobile banking app? Our mortgage lending process? Our treasury management services? We're all ears, always.

What to Know About Avannis

As a German American Bank customer, you may get a call or email survey from Avannis, a professional research firm, asking for feedback about your experiences with us. We hope you'll take a few minutes to provide it. 

Please note: Avannis will never ask you questions about your accounts or solicit personal details.

Didn't get a survey or phone call?

Use our contact form to reach out to us.

Contact Us

Related Products

More German American Bank products and services we think you'll like.

  • Wealth Management

    Build wealth and keep it with financial advisement you can trust. Protect your financial future with a solid plan and an experienced financial planner.

    Investment Products are not insured by the FDIC, are not deposits, and may lose value.

    Learn More - Wealth Management

  • Consumer Loans

    Make a smart move with your auto finance, home improvement, debt consolidation and more. Explore our consumer loan options.

    Learn More - Consumer Loans

  • Business Lending

    Lean on our expertise in business loans to lean into your goals with confidence. Find every option from lines of credit to equipment loans.

    Learn More - Business Lending

Financial Resources

Fraud Prevention
Calculators
FAQs
Video Library

Access to security tools, CD calculators and more at your fingertips. View Resources

  • Scan the QR code with your phone's camera to instantly download our mobile app, or use the links below to install the app to your device.
  • App Store
Equal Housing Lender
FDIC

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

© 2025 Heartland Bank . All rights Reserved

Routing Number #:
German American Bank - 083904563
Heartland Bank, a Division of German American Bank - 044109336

Call Us
(800) 697-0049
Bankline 24
(800) 536-0660
Treasury Support
(800) 697-0049, ext 2500
Equal Housing Lender FDIC

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

© 2025 Heartland Bank . All rights Reserved

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