Security and Fraud Protection Center
Dedicated to Your Banking Security
As your trusted financial partner, Heartland Bank is committed to protecting the confidentiality of your personal and financial information. We are dedicated to providing an environment in which your account information remains secure using industry best practices and 24/7 monitoring.
Always remember that Heartland Bank will never ask you for your:
- Passwords
- Account number
- Secure access code
- PIN
Slow down and evaluate before you click on links in any emails, especially on ones that you were not expecting. Do not respond to any requests for personal or financial information (such as full credit card or Social Security numbers) from any email. Call, email and text spoofing is on the rise - beware as they may appear like they are coming from Heartland Bank. Stay up to date on the latest consumer alerts here (Federal Trade Commission site).
If you believe that you may have responded to a fraudulent email or text and disclosed personal or account information, we recommend immediate action:
- Call Heartland Bank at 1-800-697-0049 or stop into any local Heartland Bank branch for assistance
- Alert one of these credit reporting agencies - Experian, Equifax or TransUnion
- File a report with the local police or sheriff
- Alert any of your other financial institutions
If something tells you to be wary, follow your instincts and do some checking or give us a call before giving out any financial information! Check out ways to avoid a scam at the button below.